January 5, 2019 In Startup
오늘 우리는 여행 서비스의 핵심을 정리해서 만들어 내었다.
When Stepinto.City deals with Events, Travelers, Coach and Organizers related with the events always exist.
- Coach consists of Machine and Human
- Basically, Machine guide the travelers to step into city
- Travelers needs more help and sophisticated helps, They find and ask human coach
- Even though Travelers don’t want to get the help from human coaches, When the unexpected event happens, Travelers’ instant push down to machine transform into human coach.
What do Coach for the travelers,
- Guide them into city
- Machine Coach – Map, Weather, Information about traffic, security, status of accommodation
- Human coach – Bring travelers to the venue,
- Machine Coach – Data based report,
- Human Coach – Analysis with data based report, Online call, Deliver Information in person
- Machine Coach – Ping and notification
- Human Coach – Messaging, Call, being next to the travelers.
- Wrap up
- Machine coach – send the automated email, text
- Human coach – Online call and chat
- Communication with event organizers
- Machine coach – Automated action by API and AI
- HUman coah – contact to organizers by email, chat and call
- Solve the problem
- Machine coach – get the ping from the travelers and immediately connect to online human coach, Record all chat and information
- Human Coach – translation, contact to police, embassador and so on, Connect to professionals.